At Kaushika by Kaushika & Rashi Fashions, we strive to provide excellent products and services to our customers. We understand that there may be instances where you need to cancel an order or request a refund. This Refund and Cancellation Policy outlines our procedures for such situations.

Cancellation Policy

a. Order Cancellation: You may cancel your order before it has been shipped. To cancel an order, please contact our customer support team at [Insert Contact Information]. We will make every effort to accommodate your request. Please note that order cancellations may be subject to a cancellation fee.

b. Cancellation Fee: In certain cases, order cancellations may be subject to a cancellation fee to cover any processing and administrative costs involved in order processing. The cancellation fee will vary depending on the circumstances, and you will be informed of any applicable fee when you request an order cancellation.

Refund Policy

a. Eligibility: You may be eligible for a refund if you meet the following criteria:

You have canceled your order in accordance with our Cancellation Policy before the order has been shipped.
You have received a damaged, defective, or incorrect product.
Your request for a refund is made within 21 days from the date of return.

b. Refund Process: To request a refund, please contact our customer support team at [Insert Contact Information]. You may be required to provide proof of purchase and any relevant information regarding the reason for the refund. Our team will review your request and notify you of the approval or rejection of your refund.

c. Refund Method: If your refund is approved, it will be processed using the original payment method used for the purchase. Please allow 21 business days for the refund to be credited to your account.

d. Non-Refundable Items: Some items may be non-refundable, including but not limited to digital downloads, gift cards, and personalized or custom-made products. We will clearly state if an item is non-refundable at the time of purchase.

Changes to this Policy

We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be posted on our website with the revised effective date.

Contact Information

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at sschouhan2010@gmail.com

By making a purchase from Kaushika by Kaushika & Rashi Fashions, you agree to abide by the terms and conditions outlined in this policy.